These Terms and Conditions (“Terms“) regulate the access and use of the website https://adigurus.com/ (“Website”), its contents. By accessing the Website or using the Service, you confirm that you have read, understood and agree to be bound by the Terms.
Adigurus (also referred to as “we” or “our“) may change any of the Terms from time to time, without notice, and any such changes take immediate effect from the date of their publication on this page. By continuing to use the Website, you agree to accept any changes to these Terms.
We will use our reasonable endeavors to provide continuing availability to the Website, but you expressly acknowledge and accept that we may at any time, and without prior notice to you:
You expressly acknowledge and accept that Adigurus will not be held liable for any loss, liability or damages arising from the unavailability of the Website at any time or for any period or for any failure of performance, service interruptions, error, omission, deletion, defect, failure to correct defects, delay in operation or transmission, computer virus or other harmful component, loss of data, communication line failure, unlawful third party conduct, or theft, destruction, alteration or unauthorized access to records.
You expressly acknowledge and agree:
your use of or reliance on the content appearing on the Website, any negligence by us, or for any claim made against you by any other party. You acknowledge and agree that use or reliance on any material , ideas or content accessible or available from the Website and/or the Products is at your own risk and that you are solely responsible for any consequences of such use or reliance;
you providing any personal information via the Website (including but not limited to loss or damage suffered as a result of spam mail, theft or use for an unauthorised purpose
The Website provides access to content of third party advertisers. You expressly acknowledge and agree that Adigurus acts only as a conduit for such content and, to the maximum extent permitted by law, "We" are not liable for any loss or damage incurred or suffered by any user as a result of or connected to their reliance on or use of third party content accessible from the website
Although our products have a great element of handwork/hand craftsmanship, (Our products are perfectly imperfect just as we are as human beings, every piece is unique. There is a great chance that the actual product you receive may have slight differences in size, finish, color or style), If you are not satisfied with your purchase, we will offer you a replacement or exchange.
If you change your mind within 2 weeks of purchase, we can offer you a full value credit to use for any other item from our website. If you would like a refund, we will issue a refund with a 20% deduction off the full price as restocking and admin fees.
Any item purchased from any exhibition/show or promotional activity shall not be returned. Refund/return applies to only products purchased from our website.
The return postage cost to be paid by the customer.
We try to minimize the damage during shipping, however if you receive a damaged item, please email us a photograph of the damage and we will try to resolve the issue as soon as possible.
Return and Refund Policy for Adigurus
Last updated: 18/05/2024
Thank you for shopping at Adigurus. If you are not entirely satisfied with your purchase, we're here to help.
### Returns
You have 14 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
### Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
### Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
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